Privacy policy

DopeDreamz Limited (“DopeDreamz”, “we”, “our”, “us”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.


DopeDreamz is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.


If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


 

Personal Information We Collect

We may collect the following types of personal information, depending on how you interact with our Services and as permitted by law:

 

  • Contact details (name, billing/shipping address, phone number, email address)

  • Financial information (credit/debit card details, payment confirmation, transaction history)

  • Account information (username, password, preferences, settings)

  • Transaction information (items viewed, added to cart, purchased, returned, or exchanged)

  • Communications (emails or messages you send to us)

  • Device and usage data (browser type, IP address, session data, cookies, analytics)

 


 

How We Collect Your Information

 


We collect information in the following ways:

 

  • Directly from you when you make a purchase, contact us, or create an account

  • Automatically via cookies or analytics tools when you browse or interact with our site

  • From service providers such as payment processors or shipping carriers

  • From third-party partners, including marketing or advertising partners

 


 

How We Use Your Information

 


We use your personal information to:

 

  • Provide, fulfil and improve our Services

  • Process your payments and orders

  • Send transactional updates and customer support responses

  • Personalise your shopping experience

  • Prevent fraud and maintain account security

  • Comply with legal obligations

  • Send marketing or promotional communications (only with your consent)

 


 

Disclosure of Information

 


We may share personal data with:

 

  • Shopify, our e-commerce platform provider

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and logistics partners

  • Marketing and analytics partners

  • Professional advisors (accountants, lawyers, auditors)

  • Authorities or regulators when legally required

 


We do not sell your personal information.


 

Shopify Relationship

 


Our store is hosted by Shopify, which assists with payment processing, security, and analytics. Shopify may also process your personal data to improve its services. To learn more, visit the Shopify Privacy Policy.


 

Children’s Data

 


Our Services are not directed toward individuals under 16. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us to request deletion.


 

Security and Retention

 


We apply strict physical, electronic, and managerial safeguards to protect your data. While no method is completely secure, we continuously review and improve our protections. Your personal data is retained only as long as necessary for legal, operational, or transactional purposes.


 

Your Rights

 


Depending on where you live, you may have the right to:

 

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Request a copy or transfer of your data

 


To exercise these rights, contact info@dopedreamz.store. You will not be discriminated against for exercising your privacy rights.


 

International Transfers

 


Your data may be transferred and processed outside your country (including outside the UK/EEA). When this occurs, we apply approved safeguards such as Standard Contractual Clauses (SCCs).


 

Changes to This Policy

 


We may update this Privacy Policy from time to time. The most recent version will always be available on this page, and the “Last updated” date will reflect the latest revision.


 

Contact Us

 


For any questions about this Privacy Policy or your personal data:


DopeDreamz Limited

📞 +44 7542 605 688

✉️ info@dopedreamz.store

📍 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom


Company Number: 15743886

Registered in England & Wales


Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (UK Time)


Last updated: November 10, 2025