How do I place an order?
Browse our website, add your chosen items to the cart, and proceed to checkout. Enter your shipping and payment details to complete your order.
Can I change or cancel my order?
Orders are processed quickly, so we’re unable to change or cancel them once confirmed. Please review your order carefully before completing your purchase.
What payment methods do you accept?
We accept Shop Pay, Klarna, Google Pay, Apple Pay, Visa, and Mastercard.
All payments are processed securely through Shopify’s encrypted checkout system to ensure your information remains protected.
How do I track my order?
You’ll receive an email confirmation with a tracking number once your order has been shipped.
What is your return policy?
We accept returns within 14 days of delivery.
Items must be unused, in their original packaging, and in the same condition received. Customers are responsible for return shipping unless the item is faulty or damaged.
Do you ship internationally?
We currently ship to the United Kingdom, France, and Monaco.
Delivery times vary depending on the destination.
How do I contact customer service?
You can reach us by phone at +44 7542 605 688 or by email at info@dopedreamz.store.
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (UK Time)
Are your products environmentally friendly?
Yes — we’re committed to sustainability by minimising waste and sourcing responsibly.
How can I stay informed about new products and promotions?
Subscribe to our newsletter through the website to get updates on new drops, limited editions, and exclusive offers.
DopeDreamz Limited
Company Number: 15743886
Registered in England & Wales
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
📞 +44 7542 605 688
✉️ info@dopedreamz.store
